About Toast IQ
Toast IQ is a conversational AI assistant built natively into Toast's end-to-end platform that helps restaurant operators gain insights about their business and complete tasks through natural language chat. It proactively surfaces key business insights, answers questions about business data, and enables direct changes within the chat interface. The assistant supports multiple restaurant operations including delivery tracking, tip management, marketing campaign drafting, kitchen configuration, and catering setup. Toast IQ stands out for business insights and performance analysis, natural language question answering about business data, real-time delivery order tracking and status updates, and tips manager configuration and troubleshooting. Teams pick it because integrated natively into toast platform for seamless workflow and supports multi-language responses for diverse user bases. Things to keep in mind: marketing campaign drafting creates drafts only; manual review and sending required.
Toast IQ is a freemium tool from Toast. It sits in the AI Assistant and AI Business Tools space and is best used to Restaurant performance monitoring and business intelligence, Daily operations management and task automation, Marketing campaign creation and management.
Pricing
Toast IQCustom
- Conversational AI assistant for restaurant insights
- Business task automation and workflow optimization
- Integration with Toast POS system
- Custom implementation and support
Features
- •Business insights and performance analysisIt's a defining strength of Toast IQ — especially when teams need to restaurant performance monitoring and business intelligence.
- •Natural language question answering about business dataComes up again and again in user reviews of Toast IQ for restaurant performance monitoring and business intelligence.
- •Real-time delivery order tracking and status updatesWhy Toast IQ is a go-to choice for restaurant performance monitoring and business intelligence.
- •Tips Manager configuration and troubleshootingCited as a top reason teams pick Toast IQ over competitors when they need to restaurant performance monitoring and business intelligence.
- •Marketing campaign drafting for email and SMSPairs naturally with the rest of the Toast IQ workflow for restaurant performance monitoring and business intelligence.
- •Front of House settings managementBuilt-in support for front of house settings management — used for restaurant performance monitoring and business intelligence.
- •Kitchen and KDS configuration updatesBuilt-in support for kitchen and kds configuration updates — used for restaurant performance monitoring and business intelligence.
- •Modifier-level reporting and analysisBuilt-in support for modifier-level reporting and analysis — used for restaurant performance monitoring and business intelligence.
Pros
- Integrated natively into Toast platform for seamless workflow
- Supports multi-language responses for diverse user bases
- Enables direct task completion within chat without external navigation
- Covers comprehensive restaurant operations from kitchen to marketing
- Provides real-time data access for delivery services and order tracking
Cons
- Marketing campaign drafting creates drafts only; manual review and sending required
- Catering & Events setup not yet available for Multi-Location Management accounts
- Toast Benchmarking currently available in U.S. only
- Requires specific permission levels to access
AI Models used
The foundation models that power Toast IQ under the hood.
Powers the conversational AI assistant for understanding restaurant queries and generating business insights.
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